Our commitment to your satisfaction: clear guidelines to make returns and refunds easy and transparent.
We accept returns on books that are in their original condition within 15 days of delivery. To qualify, products must be unused, undamaged, and in their original packaging.
Certain products may be excluded from returns, such as digital content, gift cards, or limited-time promotion items.
To start a return, please contact our customer support within 15 days of receiving your order with your order number and reason for return.
We will provide instructions on how to send the product back to us.
Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund.
Approved refunds will be processed to the original payment method within 7 to 10 business days.
Currently, we do not offer direct product exchanges. You may return the original product for a refund and place a new order for the desired item.
Customers are responsible for the cost of return shipping unless the return is due to a defective or incorrect product.
Please use a trackable shipping service and retain your shipping receipt.
If you receive a defective or damaged item, please contact us within 7 days of delivery with photos or documentation.
We will arrange for a replacement or refund depending on product availability.
Orders can be canceled before they are shipped. Please contact our support team immediately if you wish to cancel an order.
Once shipped, cancellations are not possible, and the return policy applies.
For assistance with returns, refunds, or any questions, please contact our customer support team.
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