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RETURN AND REFUND POLICY
RETURN AND EXCHANGE POLICY
Last Updated: 08/03/2023
Our return and refund policy at bizKarts.in is designed to provide you with a seamless and transparent return process. We aim to offer you a hassle-free experience in case you receive a defective or damaged product. Our policy outlines the steps to initiate a return and the refund process.
Thank you for shopping at
https://www.bizkarts.in

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy.

The following terms are applicable for any products that you purchased with us.

INTERPRETATION AND DEFINITIONS
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Exchange Policy:
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to My Site, accessible from https://www.bizkarts.in
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
GENERAL RETURN POLICY
We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will either repair/replace it, or credit your account. You are eligible for a REFUND, CREDIT/GIFT CARD, or EXCHANGE which are subject to the below terms:
Product that are bought from the Physical Stores can be returned. All Items are eligible for return and would be processed if conditions are met.
REFUND POLICY
In order to be eligible for a refund, you have to return the product within 14 days of your purchase. If the product is damaged in any way, or you have initiated the return after 14 days have passed, you will not be eligible for a refund.
In order for the product to be eligible for a Refund, make sure these conditions are met:
  • Product must be returned in its original packaging
  • Product was not used or damaged
  • Product must include original tags (if applicable)
  • Product must have the receipt or proof of purchase
After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase.
CREDIT POLICY
You are given 14 days to ask for the credit from the date of purchase. Customers are entitled to ask for STORE-CREDIT or GIFT CARD in exchange to the Goods
Credits that has been given back to the customer is allowed to be used on our Website and Physical Stores.
In order for the product to be eligible for Credit make sure that these following conditions are met:
  • Product must be returned in its original packaging
  • Product was not used or damaged
  • Product must include original tags (if applicable)
  • Product must have the receipt or proof of purchase
Product that are on sale or discounted is eligible for Credit
We offer 100% return to refund that are processed through Credit and has No Expiry Period. Credits can be used to pay for shipping fees.
EXCHANGE POLICY
Products can be exchanged for a different size or color variation, provided that such variation is available. Customers are allowed to exchange for item within 14 days. Exchanges exceeding 14 days will not be processed.
In order to be eligible for exchanges make sure that these following conditions are met:
  • Product must be returned in its original packaging
  • Product was not used or damaged
  • Product must include original tags (if applicable)
  • Product must have the receipt or proof of purchase
You are required to ship back the product for the item to be inspected and replaced.
You exchanged product will be processed Once items are received and conditions confirmed.
You are given the rights to exchange the item, One time. Provided that all conditions in Exchange Policy are met.
Unfortunately, product that were marked as a Bundled when purchased is not allowed to be Returned or Exchanged.
HOW TO INITIATE A RETURN
If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:
Self-Service Portal:
https://www.bizkarts.in
Email Address:
customersupport@bizkarts.in
Contact Form URL:
https://www.bizkarts.in/support
Contact Form URL:
+91 7991129117